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PRODUCTS/GENERAL INQUIRIES/COMMENTS
If you would like to locate an LCBO retail store location or search for a product, please visit our Store Search or Product Search section.

If you have a general inquiry, please contact us at:

E-mail: infoline@lcbo.com

Customer feedback is extremely important to us. We are continually striving to provide our customers with new product offerings and services.

If you have a comment, suggestion or concern, please contact us at:

E-mail: customerservice@lcbo.com

You can also contact us using any of the following methods:

Telephone: 1-800-ONT-LCBO (1-800-668-5226) or 416-365-5900 in the local Toronto area. TTY Users dial toll-free at 1-800-361-3291.

Hours of Operation: Monday to Saturday from 9:00 am to 6:00 pm (EST).

Mail: LCBO Customer Service, 55 Lakeshore Blvd. East, Toronto, ON, M5E 1A4

VINTAGES
If you have questions regarding VINTAGES products, please visit www.vintages.com or contact us at:

Mail: VINTAGES, 55 Lakeshore Blvd. East, Toronto, ON, M5E 1A4

Telephone: 1-800-266-4764 or 416-365-5767 in the local Toronto area

Hours of Operation: Monday to Saturday from 9:00 am to 6:00 pm (EST).

E-mail: vintages@lcbo.com

FOOD & DRINK
For questions or information regarding our FOOD & DRINK publication, please contact us at:

Mail: FOOD & DRINK, LCBO, 55 Lakeshore Blvd. East, Toronto, ON, M5E 1A4

E-mail: foodanddrink@lcbo.com

LCBO AGENCY STORE PROGRAM  
For information about the LCBO Agency Store Program visit the LCBO Agency Store Program section or contact us at:

Mail: Marisa Kraus, Retailing Planning Department, 55 Lakeshore Blvd. East
Toronto, ON, M5E 1A4

E-mail: marisa.kraus@lcbo.com

SPECIAL OCCASION PERMITS & LICENCES
For information about Special Occasion Permits & Licences, click here or visit the Alcohol and Gaming Commission of Ontario Web site at www.agco.on.ca.

PRIVATE DELIVERY PROGRAM
For more information about applying for a liquor delivery service licence, visit the Alcohol and Gaming Commission of Ontario Web site at www.agco.on.ca.

IMPORTING BEVERAGE ALCOHOL PRODUCTS INTO ONTARIO FOR PERSONAL USE
Although the LCBO offers a broad selection of wines, spirits, beers and other products from around the world, on occasion, customers identify products that they would like to purchase that are not currently available from LCBO stores.

For complete details, click here.

LCBO PURCHASING DEPARTMENT
For information regarding upcoming tenders, requests for quotations or requests for proposals, or for information regarding the LCBO Vendor List, please contact the LCBO Purchasing Department at:

Mail: LCBO Purchasing Department, 1 Yonge Street, Suite 1404
Toronto, ON, M5E 1E5

E-mail: purchasing.department@lcbo.com

TECHNICAL QUESTIONS
If you are having difficulty browsing our Web site, please E-mail us at lcboweb@lcbo.com.

     
 
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